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Strategic & Business Planning for Events - Business Planning is a process of creating, communicating and implementing a more ‘operational roadmap’ to guide your actions, policies and decision-making. It should align with the strategic plan and assist in its implementation.

pdf, 446 KB

Volunteer Agreement for Workforce and Volunteers - Workforce planning shouldn't differentiate between paid and unpaid (volunteer) staff. All should receive job descriptions, and be included within the overall workforce strategy.

pdf, 477 KB

Motivated, friendly, enthusiastic and well-trained volunteers are crucial to successful event delivery and an important part of your event team. They are generally the ‘ambassadors’ of an event — creating the first and most lasting impression on teams, officials, VIPs and the public. This checklist will help you manage your volunteers.

pdf, 526 KB

Working in partnership with an events local organising committee and the Major Event Criteria Committee (MECC), the object of the Border Facilitation process is to enable a coordinated and seamless border experience for major event attendees.

pdf, 123 KB

This manual has been developed to ensure that our visual standards are consistant over all of our communications. This is from signage to stationery, to business cards, documents, printed material, the website and electronic advertising.

pdf, 1.2 MB

Meet and greet Strategy Checklist - Major events are attended by influential and significant people — political leaders, international business leaders, and international leaders in sport and the arts. This checklist provides a strategy for the meet and greet process.

pdf, 450 KB