Workforce and volunteers for events
This section includes information about workforce planning, recruitment and vetting including sample job descriptions from previous events.
Your event team
A well-designed and managed workforce and volunteer programme will help ensure an event meets world-class standards, and provides visitors and participants with lasting memories of both the event and New Zealand.
Both paid staff and volunteers must:
- be enthusiastic and excited about the event
- be thoroughly trained
- have a clear understanding of the event including its philosophy, aims and objectives
- be clear about communication and reporting lines.
Only when these elements are in place will the events team work as a cohesive unit.
Every staff member contributes to the successful delivery of the event. It is only the nature of the employment agreement that differentiates between a paid and an unpaid worker.
The importance of volunteers can't be underestimated. Most, if not all, major events will have considerably more volunteers than paid staff.
See Your volunteer programme for more information.
Workforce planning shouldn't differentiate between paid and unpaid (volunteer) staff. All should receive job descriptions, and be included within the overall workforce strategy.
See Workforce planning for more information.
Managing volunteers checklist
Forms and templates
- Volunteer Services Agreement [PDF, 477 KB]
- Volunteer Database Template [XLSX, 16 KB]
- Workforce Manager Master List [XLS, 696 KB]
- Volunteer Application Form [PDF, 547 KB]
- Volunteer Exit Interview [PDF, 498 KB]